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Shippers Supply, Inc.
Sales Support Representative
Shippers Supply, Inc. Remote
The Sales Support Representative’s primary role is to act as the point of contact between SSI and the customer by responding to all questions and inquiries in an accurate, timely and responsive manner. Key Accountabilities: * Sales Representative Support*: Contribute to great customer relationships by providing industry-leading customer support   Manage correspondence with the customer, including:   order entry quote entry/follow up sample request/follow up proactive inventory management (PIM) support Provide timely responses to customer inquiries including e-mail, phone and web Ensure minimal effort is needed by customer through thorough and accountable issue resolution Coordinate with other departments where necessary to resolve inquiries Administrative Duties: *Coordinate the flow of information to provide support to our customers and fulfillment teams Ability to make discretionary decisions...
Aug 27, 2020
Full time
The Sales Support Representative’s primary role is to act as the point of contact between SSI and the customer by responding to all questions and inquiries in an accurate, timely and responsive manner. Key Accountabilities: * Sales Representative Support*: Contribute to great customer relationships by providing industry-leading customer support   Manage correspondence with the customer, including:   order entry quote entry/follow up sample request/follow up proactive inventory management (PIM) support Provide timely responses to customer inquiries including e-mail, phone and web Ensure minimal effort is needed by customer through thorough and accountable issue resolution Coordinate with other departments where necessary to resolve inquiries Administrative Duties: *Coordinate the flow of information to provide support to our customers and fulfillment teams Ability to make discretionary decisions...
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