Number 1 in Canada

We're Canada’s largest provider of customer service solutions, with operations in 12 business centres  located in B.C, Ontario, Quebec and New Brunswick. Created by Bell Canada in 1999, we’ve been at the forefront of advanced customer service solutions for over 20 years. In 2015, Nordia became part of Birch Hill Equity Partners, spurring the expansion of its services into new areas.

More than 60 types of service offerings

We provide our customers with a wide range of support to help their customers get the most out of their services, resolve their problems and build loyalty. Our professional services include customer support (billing, service, technical), sales and loyalty, e-chat, collections, directory assistance, teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.

Nordia Remote
Sep 17, 2020
Full time
Is this representative position a career fit for you? You are looking for: A work experience that will contribute to your career development? The possibility of extending your professional network? A unique opportunity to your develop your skills? If any of these matters to you, this is an opportunity to consider. We are looking for friendly, dynamic and professional business customer service representatives to provide support, offer complementary solutions and increase the loyalty of a business clientele who contacts us in relation to their means of communication. On a daily basis, our representatives respond to calls from customers of Bell Canada, the country's largest communication company. At Nordia, people are at the heart of our business and our top priority is to provide a rewarding environment for our employees. That's why we are proud to offer the most competitive compensation in the industry, a stimulating work environment and excellent...
Nordia Remote
Sep 17, 2020
Full time
Is an eChat representative position a career fit for you? Can you efficiently communicate and influence others through online exchanges? Do you see chatting as an effective way to provide support and recommendations? Can you handle multiple tasks simultaneously? Nordia is looking for sales and customer service agents to help customers purchase new products and manage their services through online exchanges. On a day-to-day basis, eChat representatives provide support and selling products to customers of Canada's largest communication company. At Nordia, people are at the heart of our business, and our top priority is to provide a rewarding environment for our employees. That is why we are proud to offer the most competitive compensation in the industry, a stimulating work environment and excellent benefits. Our employees confirm it: according to the latest 2019 internal survey, 87% of them would recommend Nordia as an employer to their family and...