Inbound Sales Representative

  • NexRep
  • Remote
  • May 18, 2020
Contractor   Customer Service

Job Description

About Inbound Sales:

As an Inbound Sales Representative, you’ll be taking calls from customers of top direct-to-consumer brands. These customers call in after seeing an ad for a product on TV. Products include cookware and other household goods. The customers you’ll be talking to have already expressed interest in the products you’re selling. You’ll be answering customers’ questions and guiding them to make good purchase decisions.

It’s pretty simple. Bring a friendly voice, follow a script, and you will be successful! Conversion rates are typically 40% or higher. The majority of inbound sales reps are making at least $13/hour, and top earners are making $30-$35/hour.

It’s remote and flexible.

You’ll be taking calls and making money from the comfort and safety of your own home.

Plus, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t. You’ll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.

Hours of operation are 24/7, giving you complete flexibility to work when it’s best for you.

Inbound sales Representatives have the ability to schedule their time around peak call volume and make full-day money in just a few short hours.

Essential Functions:

  • Answer incoming calls.
  • Read a script, preferably with inflection in your voice.
  • Present offers as they come up in the script.
  • Enter data into the script as the customer gives it you to.
  • Answer the customer’s questions, with most answers provided within the script
  • Provide an order summary to the customer, also as part of the script.
  • Submit the order, thank the customer, and you’re done!

About You:

You’ll have a critical role in the sales process. You’ll be a brand steward, you’ll create exceptional customer experiences, and you’ll maximize every sales opportunity. At the end of every call, the customer will feel they got a great deal and made the right decision by purchasing the products and services you offered.

Prior inbound sales experience is not required. However, it will be beneficial if you are:

  • Self-motivated
  • Goal-oriented
  • Energetic and enthusiastic
  • Assertive and persuasive
  • Persistent, yet respectful
  • Resilient and adaptable
  • A determined problem solver
  • Positive and upbeat
  • A strong communicator
  • Passionate about helping customers
  • Proficient in basic computer usage

It is recommended that you have a computer meeting at least the following specifications:

  • Operating System: Windows 8.1 or Windows 10
  • Processor: Intel Core i5 processor 1.7 GHz or Intel Pentium 4 processor 2.4 GHz
  • Memory: 2GB of RAM
  • Browser: Internet Explorer 11 and latest version of Chrome or Firefox
  • Monitor: Dual monitors, each capable of displaying at least 1024 x 768 pixels
  • Sound: Sound card installed (standard on most computers)
  • Virus Protection: Up-to-date anti-virus software installed

Taking the next steps

To become an Inbound Sales Agent, you’ll start by joining the NexRep Marketplace. It’s free to join and takes just three easy steps and less than 45 minutes of your time.

  • The first step is Marketplace Registration. You’ll answer a few simple questions about yourself and go through a few interactive Marketplace Matching exercises. This step is intended to help us get to know you and to identify your skills and interests, and it typically takes 30 minutes or less.
  • After you register, you’ll have an opportunity to schedule a call with a Marketplace Coordinator at a time that works for you.
  • Finally, the Marketplace Coordinator will call you at the time you selected. During the 10-minute call, you’ll be matched with a specific opportunity and given the next steps for getting started.

What it means to be an independent contractor

Being an independent contractor means:

  • You’ll sign an Independent Contractor Agreement and complete a W-9 form.
  • You’ll complete a self-funded background check through a third-party service. The background check service charges a one-time fee of $25.
  • You will not be a NexRep employee and NexRep will not be your employer.
  • You’ll be your own boss. No one will tell you when or how much to work.
  • You’ll set your own schedule.
  • You’ll be able to work from the comfort of your own home.

Sales Role

Inside Sales