SnapPay Inc. is one of North American Largest private-owned and operated Financial technology services providers. As part of the Customer Services team in BC, you will be a key member of a highly innovative solutions environment where the people are dedicated to continuous learning and growth opportunities.
As a fast-growing start-up company, we become one of the biggest Alipay / WeChat Pay / Union Pay marketing and payment partners in North America. Snappy is dedicated to revolutionizing Canada’s online and retail payment experience. Our clients from small online stores to huge local giants. SnapPay strives to be a world-class organization committed to excellence and exceeding customer expectations.
As the primary point of contact for many SnapPay customers, the Customer Service Representative provides extraordinary customer service by serving all customers quickly, Professionally, and pleasantly under pressure. Improve customer loyalty by identifying opportunities to promote Snappay products and services to meet customer needs, fulling or referring the opportunity as appropriate.
Creating a positive customer experience by understanding and meeting customer's service needs quickly, professionally, and pleasantly is the primary responsibility of the Customer Service Representative.
Something you need to know:
Job Types: Full-time, Permanent
Salary: $30,000.00 to $40,000.00 /year
SnapPay is a leading payment platform providing fast and secure cross-border payment solutions for online, mobile & in-store transactions. Founded in 2017, SnapPay empowers more than 1000 businesses ranging from small restaurants to big retail brands all across Canada every year. SnapPay conducts comprehensive and complete payment operations and is committed to establishing a reliable payment platform to connect Canadian merchants with Chinese consumers, such as international students, new immigrants and tourists. With a group of young, fun and passionate team members, SnapPay is dedicated to revolutionizing Canada’s mobile payment experience. Key Products and Services: Alipay, Wechat Pay, UnionPay, promotional and digital marketing, event plannings and media production.