Renewal Sales Representative Location: Canberra, ACT, AU, 2609

  • NetApp
  • Remote
  • Jun 25, 2020
Full time   Information Technology

Job Description

What do we do?


  • The Renewal Sales Representative is a key individual contributor on the Renewals team that consistently delivers industry leading renewal rates and more.
  • The Renewals team is a culmination of high energy individuals who are relationship builders and passionate about customer loyalty. This team is committed to bringing the right people together with the intention of securing and growing our revenue.
  • This role will manage an assigned set of customers with a focus on maintaining and growing renewal rates and establishing relationships with a particular focus on retention, identifying opportunities for upselling and minimizing churn. You will own the end-to-end process for renewals sales in your assigned territory.  
  • As a member of our rockstar team, you will demonstrate your ability to clearly articulate our value proposition, establish highly productive engagements with stakeholders, sustain and renew products, and effectively manage your time.


What do you bring to the table ?


  • 5+ years of relevant experience (preferably channel sales/account management/renewals experience)
  • Excellent written and verbal communication skills: strong presentation & proposal experience.
  • Strong organizational skills with the ability to manage multiple projects simultaneously
  • Experience building trusted relationships with executive sponsors and decision makers
  • Considerable interpersonal skills are mandatory, including the ability to establish and maintain effective working relationships with account managers, sales leaders, partners, internal teams
  • "Can-Do" approach to a data rich environment
  • Ability to prioritize and adapt to a mixture of activities is a must
  • Willing to lead knowledge sharing initiatives
  • Advanced MS Excel and PPT skills required. Experience with SharePoint is a plus.
  • Good sense of humor, better yet, a great one
  • A Bachelor of Arts of Science Degree is required or equivalent experience
  • 5+ years B2B tech sales experience required, HW/ SW support sales and renewal experience preferred
  • Customer-facing experience is a must



Sales Role

Account Management