Account Executive

  • Crescendo
  • Remote
  • Aug 31, 2020
Full time Consumer Products and Services

Job Description

About the role

We are a fully remote company but Indeed formatting means we have to select one city so don't worry if you don't live in Toronto!

As an Account Executive, you will be an early member of our sales team and help shape the culture as we scale! You will be a part of amplifying our early success and establishing us as the industry leader in the North American market.

This role will be reporting to the Head of Enterprise Sales and will be responsible for both full cycle small business deals and lead generation for mid-market and enterprise deals. You’ll directly contribute to expanding our customer base, building on a strong foundation of the many world-renowned organizations who already use and love Crescendo.

About Crescendo:

Crescendo is the inclusion platform for global companies, helping to train employees worldwide, measure change in cultural competence, and succeed with diverse employees and customers.

Our team is fully remote, with members spread across Toronto and Montreal. We believe the best ideas come from happy people, so we offer a flexible and inclusive working environment where people from all walks of life can thrive together. Founded in 2018, Crescendo is a Techstars AI alumni company.

Note: the compensation package for this role includes equity and benefits and all figures are in $CAD.

Given our early stage, this role has a unique split or responsibilities, based on the size of prospect.

For Small Business Deals (< 250 employees):

  • Create plans designed to attain predetermined goals and quotas
  • Manage the entire sales cycle from finding a client to securing a deal
  • Manage inbound lead flow in collaboration with the Marketing team.
  • Unearth new sales opportunities through networking and turn them into long-term partnerships
  • Negotiate agreements and keep records of sales and data
  • Take a human-centric and empathetic approach to all interactions

For Mid-Market & Enterprise Deals (250+ employees):

  • Be the first point of contact for new inbound business prospects and determine the next steps for each prospect moving forward
  • Support Head of Enterprise Sales on outbound strategies and lead generating efforts
  • Be responsible for a monthly quota of demos booked with prospects
  • Anticipate needs by studying services and conducting market research to identify new leads
  • Establish active communication and engagement with prospects to create new leads and sales openings

What we’re looking for:

  • An individual with 1-3 years of sales experience
  • Excellent communication skills, both written and oral, with public speaking experience
  • Demonstrated ability to work solo as well as being a productive team member
  • Have a strong work ethic and are eager to learn and make new connections with prospective clients
  • Having experience in Diversity, Equity & Inclusion (professionally or personally) in order to genuinely connect with prospective clients
  • An inclusive team member who understands the privileges they carry through the world and how it impacts or influences those around them
  • An individual who is aligned with our core values: integrity above all, every individual matters, think big and bold, our differences are our strengths, and build cupcakes before cakes
  • Working knowledge of the enterprise software market or the ability to learn new software quickly

Nice to have, but not essential:

  • Have experience using HubSpot CRM, reporting, and dashboards
  • Have experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads


  • Compensation is a combination of base salary + commission and bonus structure: $40K base; total compensation range is $40-80K

The Hiring Process:

Step 1: Interview With Taavi, Business Administrator

Step 2: Interview with Stefan, Co-Founder & Head of Enterprise Sales

Step 3: Panel interview with Sage (CEO), Anita (Director of Marketing), and Stefan

Our commitment to Diversity, Inclusion, and Belonging

At Crescendo, we are committed to building an environment where everyone feels included, valued, and heard. Diversity, inclusion, and belonging are at the core of why we exist, and it is our belief that our strong commitment to these values enable us to build products that maximize team potential. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Our commitment to Accessibility:

Crescendo provides employment accommodation during the recruitment process. Our default communication channel throughout the process is email + Google Meet (which has closed captions). Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us.

Job Type: Full-time

Salary: $40,000.00-$80,000.00 per year

Additional pay:

  • Bonus pay
  • Commission pay


  • Casual dress
  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Stock options
  • Work from home


  • Monday to Friday


  • sales: 1 year (Required)
  • Diversity & Inclusion: 1 year (Preferred)

Work remotely:

  • Yes

Sales Role

Account Management