Sales Development Representative, Remote

  • shopkeep
  • Remote
  • Oct 04, 2020
Full time Software

Job Description

About Us

Today's economy requires business owners to adapt quickly and think on their feet. ShopKeep's software-first commerce solutions make that possible.

Our cloud-based point of sale, payment processing, flexible hardware, and business-friendly financing let owners start, run, and grow their businesses in person and online. They can manage inventory, optimize staffing, streamline their operations, and market to their customers from one intuitive dashboard.

We understand what it's like to run a business, because we've been helping business owners succeed for over a decade, and we share their mindset. ShopKeep, after all, is also a small business, born to give our peers the tools they need to dream big, fight smart, and succeed on their own terms.

Today that mission is more relevant than ever, driven by team members around the world. ShopKeep is headquartered in New York City, with offices in Portland, Chicago, and Belfast. We're innovators, technologists, and customer advocates who are obsessed with helping independent businesses survive and thrive.

About This Role

As a Sales Development Representative at ShopKeep, you'll have the opportunity to work in a startup environment while gaining valuable business experience. You will be part of a developing team of Sales Development Representatives who will directly impact the growth of our company. We are looking for people that embrace aggressive goals, challenges, and new opportunities.

What You Will Do
  • Consult with business owners to determine if ShopKeep is the best POS solution for their business
  • Thoroughly qualify each business and optimize lead generation
  • Manage a high volume of reactive and proactive chats
  • Meet and strive to exceed monthly goals
  • Flexibility in Hours: this role requires a weekend shift on rotation (from either 9-2 or 2-5pm EST on a Saturday)
  • Provide feedback to the executive team to help constantly innovate our processes and product
What You Need
  • Bachelor's Degree, or equivalent Sales experience
  • 1-2 years of direct sales or relevant experience
  • Passion for helping to equip small business owners with the tools they need to thrive in the modern marketplace
  • Drive to succeed on a high level and crush goals month over month
  • A positive, can-do attitude; you come into work ready to exceed expectations and conquer the day
  • A willingness to learn and constantly improve. You are not satisfied with 100% and are always looking for ways to meet the next challenge
  • Excellent written, verbal communication, and typing skills
  • Ability to thrive in a fast-paced, changing environment
  • Drive to learn about new trends in technology, products, and services
  • Ability to thrive as an individual contributor and work with a dynamic team of salespeople
Bonus Points
  • Experience as a chat representative
  • Retail experience using a POS system
  • Familiarity with the Merchant Services industry
  • Sales/Marketing Experience
  • Experience with CRM software a plus


We provide the essentials...
  • Medical, Dental, and Vision Insurance
  • Flexible Paid Time Off (PTO) Policy
  • Commuter Benefits
  • 401k Match
...and the fun-damentals:
  • Lively and enriching culture
  • Regular team events, including Happy Hours and Game Nights
  • Catered lunches
  • Meditation Sessions
  • And more to come as we work on ideas to help us keep the community feel connected while working remote
ShopKeep is an Equal Opportunity Employer

We are an Equal Opportunities Employer. We don't discriminate based on gender, gender identity, sexual orientation, race, nationality, or any other individual characteristics. We practice equality of opportunity in employment and select the best person for the job.

Sales Role

Inside Sales