Business Representative, Coating Industry - Guangzhou, China

  • Evonik
  • Remote (Guangzhou, CN)
  • Apr 19, 2020
Full time   Manufacturing

Job Description

What we offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click here to learn more about Evonik from our employees

 

RESPONSIBILITIES

  • Get to know the customers in the markets of the area;
  • Communication and meet with customers (incl. potential customers) in the area;
  • Enhance relationship with existing customers/ search for new potential customer in the markets;
  • Provide information on Principal’s product portfolio and Principal’s price list (incl. standard terms of sales);
  • Introduce Principal’s products to the customer;
  • Discuss general business opportunities with customers;
  • Provide general information related to Principal’s products; promote Principal’s products;
  • Provide activities rendered by a Service laboratory for Principal’s products;
  • Provide samples to the customer;
  • Train the customer with regard to product handling (technical assistance);
  • Handle customer’s request with regard to product information;
  • Receive of complaints from the customer and forward them to Principal;
  • Propose complaint solutions in individual cases to Principal;
  • Go to the customer’s site and understand the customer’s issues;
  • Answer technical questions and give technical information related to products, specifically;
  • Run market research activities e.g. perform market analysis, competitors analysis, product placement analysis, local or regional price level analysis;
  • Consult Principal on customer’s potential;
  • Participation in fairs, conferences, customer events (e.g. suppliers day), …;
  • Consult Principal on marketing campaigns;
  • Search for potential customer and forward the information to Principal;
  • Advise Principal in local business topics;
  • Analysis of market opportunities;
  • Support customer satisfaction survey upon request of Principal;
  • Translation of product information material.
 

REQUIREMENTS

  • Bachelor or above, major in chemicals related
  • At least 5 years of working experience in chemical related industries or international trading
  • Basic knowledge of chemistry, experience in coatings and inks, and/or PU, epoxy curing related applications
  • Knowledge and practical experience in international trading
  • Good customer interview skill and team player
  • Good communication skills, both internal and external
  • Experience in International Trading
  • Experience with SAP or CRM system
  • Leadership and cooperate with team work
  • Presentation skill via PowerPoint
  • Fluent in English reading, writing and speaking

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TDLDC

Sales Role

Business Development