Cookie and Privacy Policy

This Cookie and Privacy Policy covers information closers.com (“the Site”) collects from users and visitors of closers.com and related services. The Owner of the Site respects your right to privacy and is committed to protecting your privacy including securely handling your personal information. This privacy policy sets out details of the information that we may collect from you and how we may use that information.

By using the Services and agreeing to this Cookie and Privacy Policy, you are consenting to the collection, use, disclosure and other handling of your information as described below.

 

 1. Information We Collect From You

When you visit the Site, we may collect or ask you to provide certain information to create a user account, post a job in a variety of ways. This information may include: Personal Information represents any information that identifies you such as name, email address, profile photo and resume.

Information Provided/Submitted by You

Job Seekers

  • Contact details, such as name, and email address
  • Profile photo
  • Resume
  • Financial information, including a billing address, and credit card details, for purchases of job seeker products/services on the Site and affiliated sites

Employers

  • Company Profile
  • Financial information, including a billing address, and credit card details, for purchases of employer products/services on the Site and affiliated sites

 Information We Get From Your Use of Our Site

  • Information from Third Parties 
  • Automatically Collected Information
  • Cookies and similar technologies (i.e Google Analytics)
  • Devices (i.e. IP Address)
  • Logs 
  • Location information 
  • Online Analytics Providers (i.e. Google Analytics)
  • Advertising Technology Providers 
  • Do Not Track Disclosure 

2. How Do We Use Your Personal Information

The Site may use your Personal Information to:

  • Create and manage your account when you register, use or purchase our service;
  • Verify your identity and accessibility to our service;
  • Provide you with technical and customer support;
  • Communicate with you and manage your service participation;
  • Evaluate and improve the quality of our products, services and websites;
  • Provide you with a customized experience when you visit our website;
  • Provide our service;
  • Enforce our legal rights or comply with legal requirements; and
  • Allow registered and vetted employers to access resumes

We will ask for your consent before using information for a purpose other than those that are set out in this Cookie and Privacy Policy.

 

3. What Are Cookies And How Do We Use Them?

The Site uses cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

We use Google Analytics to analyse the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

You can delete cookies already stored on your computer. Please visit the 'Help' option in your browser menu to learn how to do this. Deleting cookies will have a negative impact on the usability of this website.

 

4. What Legal Basis Do We Rely On To Process Your Personal Information?

Consent

When you receive our promotional material or when you link your closers.com Site account to your Social Network account, you consent that your Personal Information will be processed by us and we rely on this consent. You have the right to withdraw consent at any time.  We will stop to process data after consent is withdrawn, where consent is the only legal basis for processing.

Legitimate Interest

The Site Owner also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights.

Our legitimate interests include:

  • ensuring the security and integrity of our Services and in ensuring that our Websites and Apps operate effectively;
  • selling and supplying goods and services to our customers;
  • protecting customers, employees and other individuals and maintaining their safety, health and welfare;
  • promoting, marketing and advertising our products and services;
  • sending promotional communications which are relevant and tailored to individual customers;
  • understanding our customers’ behavior, activities, preferences, and needs;
  • improving existing products and services and developing new products and services;
  • handling customer contacts, queries, complaints or disputes; and
  • fulfilling our duties to our customers, colleagues, shareholders and other stakeholders.

The processing is necessary because of a legal obligation that applies:

The Site Owner may process your data to comply with our legal and regulatory obligations such as preventing, investigating and detecting crime, fraud or anti-social behavior and prosecuting offenders, including working with law enforcement agencies. Your data may be processed in order to satisfy the applicable law or enforceable governmental request.

5. Your Rights

Whenever you use our services, we strive to provide you with access to your personal information that we process. Moreover, you can update it if they are not correct or to delete it or removed from our system – unless we are obliged to keep that information for legitimate business or legal purposes.

Moreover, you have additional rights such as to restrict the processing of your personal data in certain ways, to obtain a copy of your personal information in a commonly used electronic forms, to object to certain processing of your personal information by us including to opt out of any marketing communications that we may send you and to ask for your data to be made portable.

If you wish to exercise any of the above rights, please contact us using the contact details set out below. For the protection of your privacy and security, our Support Team shall take every reasonable step to ensure that your identity is verified before granting access, or rectification, or deletion.

6. Accessing And Deleting Your Personal Information

When you create an account and log-in to your 'My Account' area, it is protected by your password and may only be accessed by you. You can manage the content and information in your Account at any time, by logging in to your “My Account” area. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.

Please note that the Site reserves the right to remove from our database, Information which includes any content that we consider to be illegal or offensive. We will respect the choices you make to limit sharing or visibility settings in your “My Account”.

You can deactivate or delete your account at any time, make your profile anonymous or choose to not make your profile searchable. To deactivate, please go to your “My Account”, and click the button “Hide Resume” and uncheck the box “Let Employers Find My Resume”. To delete, please go to your “My Account”, and click the button “Delete Profile”.

However, if you would like to permanently delete your account, you can send an email to our Support Team (see below) with the subject line “Permanently delete my information and account - <email address>”. Please do not forget to tell us who you are. We may need to verify your identity by asking the last job posting you applied for on the Site.  

7. Who Do We Share Your Personal Information With?

We do not share personal information with companies, organizations and individuals outside of the Site unless one of the following requirements is met:

  • With your consent - We will share personal information with companies, organizations or individuals outside of the Site only if we have your consent to do so.
  • For external processing – We will provide personal information to our sub-processors based on our instructions and in compliance with our Privacy Policy and any other appropriate security measures.
  • For legal reasons - We will share personal information with companies, organizations or individuals outside of [Insert Company Name] if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: 

We may share your Personal Information with:

Hosting providers, analytic platforms, email service providers:

Smartjobboard - job board software platform;

HubSpot CRM;

ClickFunnels

8. Storage Of Information And International Transfers

All Personal Information which you supply to us is generally stored and kept on secure Amazon AWS servers within the European Economic Area (EEA).

However, due to the nature of our global business and the technologies required, your Personal Information may be transferred to our approved third party service providers, subcontractors and partners outside the EEA, in countries where there may be a lower legal level of data protection. In such situations, we have put in place technical and security measures to prevent the loss or unauthorized access of your personal information including transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure these third parties handle your Personal Information in accordance with this Privacy Policy and the European levels of data protection. However, whilst we have used our best efforts to ensure the security of your information, please be aware that we cannot guarantee the security of information transmitted over the Internet.

9. Managing Your Personal Information

We retain your information as long as your account is active or as needed to provide your services or we have an ongoing legitimate business need to do so. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We store your information as long as is necessary for the purpose for which we have collected it. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if it is possible (e.g. your personal information is stored for backup archives) then will securely store your personal information and isolate it from any further processing until the deletion/erasure is possible.

10. How Do We Protect Your Personal Information

The Site has taken appropriate technical and organizational measures to protect your data from misuse, unauthorized or unlawful access, alteration, loss, damage or destruction. These measures include:

Technology safeguards like use of anti-virus and protection software, data encryption and monitoring of our systems and data centers so to comply with our Information security policy including periodically review our information collection, storage and processing practices, including physical security measures;

Organisational safeguards like awareness and training on security and privacy to make sure employees understand the importance and measures to protect your data.

11. Third Party Links And Services

The Services may contain links to third-party websites, applications and services, including social media services, as well as embedded images or other third-party content and features. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. We are not responsible for the content, features, security or practices of any third parties. We do not vet, endorse, or make any representations about third parties or their websites, applications or services. The information you choose to provide to or that is collected by these third parties is not covered by our Cookie and Privacy Policy.

12. Children And Minors 

The Site is not directed to, nor we do knowingly collect information from,  children under the age of eighteen (18).

13. Contact Us 

If you have any requests, questions, comments, or concerns regarding our Cookie and Privacy Policy, please

Write to us:

422 Richards St #170,

Vancouver, BC V6B 2Z4

CANADA

Support@closers.com 

14. Changes To This Policy

We may update or amend our Cookie and Privacy Policy from time to time to comply with the law or to meet our changing business requirements. Please review the changes carefully. We will post any cookie and privacy policy changes on this page and, if the changes are significant, we will take appropriate measures to inform you, consistent with the significance of the changes we make. By continuing to access and using the Site, your access and use will be subject to those updates and amendments.



BY CONTINUING TO ACCESS OR USE THE SITE AFTER ANY REVISIONS BECOME EFFECTIVE, YOU AGREE TO BE BOUND BY THE REVISED POLICY. IF YOU DO NOT AGREE TO THE REVISED POLICY, YOU ARE NO LONGER AUTHORIZED TO USE THE SITE AND MUST DISCONTINUE ACCESS AND/OR USE AT ONCE.